Contact us

We currently have a higher volume of emails than we usually deal with. Not to worry though, we got your mail and will mail you as soon as we can. Kindly hang tight, and we will offer a response within 24 hours. We will contact you as soon as we can.

We will gladly answer all your questions. Below are some of the common links that may solve your issues. If however, your issues are not covered by the links below, please fill out the form and we will get across to you as soon as we can.

Providing you with helpful and knowledgeable customer service is our priority. In case you have any unanswered questions after viewing our page. Do reach out to us via phone call, live chat, or email. Our links are listed below. However, we also have a page dedicated to answering the basic questions you may have.





HoxDoll was founded in 2017 to provide the highest quality sex dolls in the industry. We pride ourselves on providing excellent user experience with our products. We have a team of professionals with over 6 years in the sex doll and intimate accessories business.

If you are looking for cheap imitation sex dolls. does not have what you want. All of our real-life dolls are carefully selected to ensure high quality and authenticity. Thus we can guarantee an exceptional user experience.

Sex Dolls in stock can be shipped within 2 days. You will receive an email notification indicating whether or not the sex doll is in stock. Out-of-stock sex dolls may take slightly longer to be delivered.

Customized sex dolls:

  • Most special order TPE sex doll models take 2 to 3 weeks to make. Once made, it takes 7-15 days to deliver to your doorstep.
  • Silicone sex doll models take between 4 to 8 weeks to manufacture, and the delivery is done in 7 to 15 days.

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Intimate products such as sex toys and sex dolls are generally not returnable once opened or used. Returns will only be accepted if the sex doll is completely brand new and unused with the packaging intact. Once these conditions are met, we will deduct shipping and restocking fees and refund the remaining amount.

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All sex doll models listed on our Hox Doll store are brand new authentic products. We do not offer substandard or fake sex dolls. All sex dolls on our page have verifiable serial numbers to ensure authenticity.

We offer different promotions and discounts. You only need to check our sales page regularly to enjoy enticing promotions and discounts.